Williams Energy has deployed an identity management system from Dell Software to streamline identity and access management. Williams replaced its legacy access request application that was struggling to handle requests from 6,500 employees and contractors. The old system was ‘cumbersome and time-consuming’ and ran on hardware that went down ‘almost daily.’ Even with replacement hardware, the application was difficult to configure.
Williams decided against a custom identity management development from IBM and opted instead for Dell’s One Identity Manager. Dell OIM streamlines the process of provisioning and managing user identities, privileges and security enterprise-wide, removing dependence on IT for user management and access control, and placing it in the hands of the business. The system offers automatic provisioning for new users, as well as expedited ‘off-boarding’ of terminated users, mitigating business risk associated with unauthorized access to corporate data. While the company’s IT staff previously manually administered 3,000 to 4,000 provisioning tasks per month, Identity Manager has cut that workload by 50%.
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