Open Text compliance solution for plant change management

New offering embeds Gateway Consulting findings on US OSHA rules and reporting requirements.

A new offering from Open Text Corp. addresses compliance and safety rules for process changes at refineries and chemical plants and other facilities. The ‘management of change’ (MOC) process coordinates and documents major plant changes to ‘increase safety and reliability and minimize environmental impact.’ According to Open Text, MOC programs are a major challenge for plants, in terms of time, resources and the risk of fines, lawsuits and shutdowns when an initiative fails.


The US Occupational Safety and Health Administration (OSHA) process safety management regulations stipulate that when a critical plant component changes, a formal MOC program is required to ensure that the proposed change is made safely. Open Text’s Livelink ECM/MOC solution uses content management and business process automation capabilities to simplify the MOC process. Open Text partner Gateway Consulting Group helped with development of the ECM/MOC.


Gateway analyzed MOC processes at a dozen chemical and petrochemical facilities in the US. Gateway president Rainer Hoff said, ‘If operators don’t know what’s in their plant, then it’s impossible to operate the plant safely. Owners have excellent documentation when the plant is built—but these must be updated with every change made to a plant. This isn’t just a good idea—it’s the law!’

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