Plumtree for Centrica

Centrica’s ‘Essential’ CRM portal runs on Plumtree Enterprise.

Retail gas supplier Centrica has implemented its ‘Essential’ portal using Plumtree’s Enterprise Web Suite. The Essential portal allows Centrica’s businesses to access vital product and customer information and serves as a platform for knowledge sharing and collaboration. Centrica plans to extend Essential to its global business operations and its mobile workforce over the next couple of years. An estimated $3.7 million per year savings should result from the replacement of paper-based information distribution in Centrica’s call centers.

Click here to comment on this article

Click here to view this article in context on a desktop

© Oil IT Journal - all rights reserved.