Petrobras has called on Sun Microsystems to help manage its of servers, storage systems and a ‘myriad’ of enterprise applications. Petrobras tendered to leading IT consulting companies before choosing a Sun Managed Services Site Management engagement as the most cost-effective option. Other considerations included the quality of backup and restore services.
As a result of the Site Management engagement, Petrobras has seen significant operating improvements, including a reduction in backup errors from 40 percent to 0.8 percent, an improvement in administrative productivity of 150 percent and a 72 percent reduction in the time taken to backup Lotus Notes.
Sun Services VP Patricia Sueltz said, “With the increasing complexity of technology, companies find that they cannot efficiently manage their IT environments with in-house resources. Using Sun Managed Services, customers can offload their IT operations and management ‘pains’ to us and our partners. When customers are ready to reassume operations, they can simply tell us to go.”
Sun Managed Services
Sun launched its Managed Services five years ago and claims over 100 active engagements around the world. Sun offers short or long term service level agreements. Data centers can be handed back from Sun management to client’s staff—following training by Sun if required. Sun teams with best-in-class partners to support diverse environments including IBM mainframe, Windows, and a variety of Linux systems across a wide spectrum of applications and industries.