GeoQuest is working on the principle that clear ownership of the complete information flow path from data storage to the interpretation workstation is required to ensure that a geoscientist is interpreting data, concentrating on what is on the screen, not how it got there. The service company has developed the Service-at-the-Screen concept in which GeoQuest staff take away the responsibility for data provision to the end user.
The full package includes a service desk within Amerada covering data management, applications first-line support and IT inquiries; provision of IT services for UNIX and PC hardware (hardware, networking and desktop software systems); basic integration between existing applications and databases; and personal assistance to geoscience users in sourcing, transferring and archiving of data.
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