Taxonomy Glenn Mansfield described Flare Consultant’s work for Shell
Expro. As teams collaborate and work sequentially on data, Shell has found
a need to ‘pass the baton’ effectively from one workgroup to another. Shell
is defining best practices which are shaped by, and embedded in company policy,
before being made accessible to all. A spin-off from this project is a new upstream
taxonomy—implemented in conformance with the Dublin Core Metadata XML. This
has been developed to associates concepts—so that a search for ‘PVT’ will bring
up a list of related terminology for further search. The results of the Shell
project were presented during two recent workshops hosted by POSC. Global Information Links Mike Craig (N. America Web Champion with ChevronTexaco (CT))
described how CT has standardized on an HP desktop and bought 32,000 units for
world-wide deployment. All desktops are standardized so that a worker has the
same software in Kazakhstan or in New Orleans. Users can add on and self-manage
specific tools—all of which are tested by CT before acceptance. An estimated
$50 million in support costs has been saved. The number of applications supported
is down from around 5,000 to 1,200. Remote access is provided by NetGIL, a CT
developed interface using Citrix MetaFrame. Smart card security is under development.
Real-time learning Steve Abernathy is director of Human Resources with Halliburton
Energy Services Group. Halliburton has a huge turnover in personnel. In 1998,
4000 were laid off while in 2000, 6000 were hired! With a deep offshore rig
costing $300k per day, ‘on the job’ training is no longer an option so Halliburton
has been developing simulators for tasks like coiled tubing drilling, and sand
wash. Another project is ‘Chunk-IT’—described as 24x7 learning using a ‘blended
model’ of instructor-lead work, virtual work and e-learning. Halliburton’s 28,000
online courses have saved $4 million on travel expenses alone. Thousands of
hours of productivity have been ‘handed back to the organization’. The e-station Michael Williamson (IBM) described this pilot done for Shell’s
US retail arm. The e-station connects Shell’s gas stations to a central IT site
over VSA Hughes satellites for data exchange and credit card transactions. The
e-station pilot tracks electricity use—spotting faulty air conditioning, or
open fridge doors, and lights that go on too soon or off to late. Key technologies
include IBM’s WebSphere, Silicon Energy’s Real Time database and application
server, Echelon’s LonWorks Energy Management package, wireless system from Graviton
and OSGI standard networks. The Living Business Plan Scott Reid (Schlumberger – Merak) described a project carried
out for Unocal. Unocal used to perform volumetrics and reserve estimates
using spreadsheets, linked to a diverse software portfolio and involving
a lot of error-prone re-keying of data. Schlumberger Information Solutions stepped
in with a workflow called the Living Business Plan (LBP). The LBP is a “complete
foundation for the alignment of corporate goals throughout the organization.”
For Shell, the LBP has refined the business planning process in SIEP, Oman,
Nigeria and in the USA. Tools used include SAP and Merak’s risk portfolio management.
Service offerings include customized workflows, infrastructure comes from LiveQuest
and eMarketPlace. Refinery IT Nirmal Dutta (ExxonMobil (EM)) described how real time knowledge
of what is happening at both ends of a pipeline is key to EM’s Cerro Negro heavy
crude project in Venezuela. Heavy crude (8° API) is diluted with Naphtha and
piped 320 km to a syncrude plant. EM’s Integrated Refinery Information System
(IRIS) instrumentation accepts data from digital and analog sensors and offers
voice and data integration. An ICIMS-compliant document management system and
a CMMS—compliant maintenance system were linked to ERP from JD Edwards. Op Costs
were lowered significantly as data was only entered once—and flowed from control
system into applications. AI for text searching Michael Massey (Pliant Technologies) presented Pliant’s SourceWare
which applies Artificial Intelligence to text search and reconstruction (on
poor quality scanned forms). The technique is variously described as AI, fuzzy
logic, an ‘inference engine’ and ‘beyond taxonomy’. Searching a dataset of 12
million medical abstracts for ‘kidney’ brought hits on ‘renal’ and other miss-spelt
versions like ‘kideney.’ LINUX Seismic Processing Jeff Davis (Amerada Hess) described how cost cutting has
hurt Hess’ IT budget. The company still likes to do its own seismic processing
– leveraging the talents of two PhD seismic specialists. Hess’ legacy code –
now 18 years old – has been re-compiled to run on new Linux clusters. Paralogic
helped out with Linux cluster-based IT. Generally, to survive cost cutting,
Hess’ high performance computing team has been reduced to ‘skunk work’ – using
old computers that were lying around – or buying second hand machines on e-Bay!
E-Business Security Will Morse (Anadarko Petroleum) listed ways of hardening
systems to make them resistant to attack by hackers. Mostly this entails keeping
security patches up to date, turning off services you don’t use and proper management
of passwords. Morse preaches in favor of defense in depth, “A firewall is just
the start!” and advocates having one task—mail, FTP, etc. on separate, dedicated
machines. A comprehensive solution to security is required but ‘folks are in
denial.’ Morse cited IDC security officer John Gantz who observed “Despite 9/11,
corporations see security as an IT function, not a business issue.” Education
of managers and users as to the risks and remedies is the key. Everyone should
be prepared—not for ‘if,’ but ‘when’ you are hacked! This article is a shortened
version of a five page report on the SRI Conference available as part of The
Data Room’s Technology Watch Service. For more info on this, email
tw@oilit.com. This article originally appeared in Oil IT Journal 2002 Issue # 10. For more information or to comment on this topic email here.